Shipping & Returns

Shipping: 

Shipping options are provided as described in our E-commerce store check-out page. You may choose the option that is available per the particular product. Some larger commercial products (i.e. Complete Pressure Systems, Engines, larger Paint Sprayers,) are subject to special conditions. When ordering these items you must call to get a shipping quote.

Fluids:

All sprays and fluids are In-store pickup or subject to special hazards materials shipping regulations. Contact us with your shipper or arrange special conditions.

To use your primary negotiated shipping provider contact us at: 425-454-0155.

Returns:

 In order to be eligible for a refund the product must be returned within 21 calendar days of your purchase. The product must be in the same condition as received. Opened, damaged or used will not receive a refund. Electronics (i.e. control boards, pc boards, transducers, potentiometers) are not refundable.

Graco Sani-Spray Disinfecting Equipment product line are not returnable per the manufacturer purchase guidelines.

After we receive your item, our team of professionals will inspect it and process your refund.

Refunds are processed back to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. If the product is damaged in any way, or you have initiated the return after 21 calendar days have passed, you will not be eligible for a refund.

We honor all manufacturer written warranties.

If anything is unclear or you have more questions feel free to contact us at: 425-454-0155 

We look forward to the opportunity to serve you.

Eastside Pump